If you need elements for a single of those models, give our service center a call and We are going to do all we can to assist you in the purchase of your desired pieces.
I contacted Kaitlyn five months after my invest in a result of the diverter knob on my Dynasty spa blew off. She never reached out to immediate me to whom I must Get hold of since nobody was answering the telephone at warranty enterprise . Following a 7 days I known as the retail outlet right, a person at the store delivered me While using the title and variety of Stephanie to contact right in the service department. A 3rd party tech was 1st named to repair the diverter knob. As soon as this grew to become a difficulty in June, we found out the pipes were little by little leaking For the reason that spa was sent. As this situation ongoing, the service manager Manny, that's no longer with Epic, asked me not to write down an evaluation that they'll have my spa up and working by August fifth. At this point Epic started to deliver their tech (Adam). Adam has arrive at take care of/bandaid my swim spa 5 moments because June since the diverter knob continues to blow off. I haven't turned or touched this knob/attribute on account of the problems which have occurred.
Frequently our prospects elect to have among our manufacturing facility Accredited technicians arrive and complete the necessary repairs as opposed to undertaking it on their own. If you would like to wipe this off your “honey-do” list and possess our technician get it completed, get in touch with us to plan service.
Supply staff was proper in time , no damage to my yards or maybe jacuzzi tub repair the tub. The crew was Experienced and worked with me to receive the best set-up. Kaitlyn has adopted up and has been speedy to reply to my issues currently being a first-time proprietor. Appreciate my new Epic Sizzling Tub. Hugely advise!
We know that what can go Incorrect matters as much as the possible satisfaction of any buy at the value issue that swim spas have.
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Is your pool tools nonetheless under warranty? Go away it to The professionals! We service all brand names in addition to cope with warranty claims For lots of key makers including Hayward, Goldline, Pentair, and lots of far more. Far more
KAitlyn arrived out and showed us how to deal with my sizzling tub. She also showed us the way to build Bluetooth and Enjoy gospel songs.
Choosing a trained and seasoned warm tub repair Expert can indicate the distinction between A reasonable repair or possibly a costly oversight. Observe these recommendations that may help you make the appropriate conclusion:
In fact, you don’t want to unintentionally make the challenge worse or, much more importantly, place your security in danger. Here are some eventualities wherever contacting an expert is the way to go:
Wonderful solutions and prices. Tisha described the variances extremely well and built your entire encounter super easy. Delivery was really brief and straightforward. Would surely by from them again.
The main distinction between a swimming pool and also a swim spa is that the latter is much scaled-down. On top of that, although most pools are employed for recreation, swim spas serve equally recreational and therapeutic needs.
When determining if a repair is worthwhile, an excellent rule of thumb is to make repairs if the total fix costs less than 50 % the price of a brand new sizzling tub.
Tisha was the most beneficial!! She answered all of our thoughts and built certain we experienced everything we wanted. She followed up soon after shipping and delivery to be certain our knowledge was what we envisioned. I really advocate this destination to Every person I'm sure!